Introduction & Role
My name is Richard Philipp Reeschke, Front Office Manager at Brenners Park-Hotel & Spa. In the flagship of the Oetker Hotels, I’m not only responsible for seamless operations but also the curator of our guest experience. In Baden-Baden, where history meets traditional grand hospitality, I lead the “heart of the house” – the Front Desk. We are the conductors of a 24/7 operation that never sleeps, and every day we write a new chapter of world-class service.

How would you describe the team culture?
We call it the “Masterpiece Spirit.” Our team is made up of young, ambitious talents and experienced mentors. We work in an environment built on absolute trust – something essential when you’re delivering peak performance around the clock. We are a family pushing each other toward excellence.

Which departments do you work closely with?
As the Front Office, we are the central hub. We are in constant coordination with Housekeeping to ensure perfect suites, with the Concierge for exclusive UNESCO World Heritage tours, and with our culinary teams for personalized dining experiences. Without us, the wheel of the hotel simply wouldn’t turn.

Any tips for interested candidates?
Learn about the history of Baden-Baden and Brenners. Show us in the interview why you want to become part of this legend. Authenticity beats any standard cover letter.

What should people know about the team?
We are proud to work in the flagship. We expect a lot, but we also give everything back to our team – including legendary team events and a workplace many would envy.