Introduction & Role

My name is Louise Fröhlich, and I am the Chef Pâtissière, leading the pastry department as Head of Department. I am responsible for the creative and seasonal development of the entire dessert and confectionery portfolio — ranging from desserts, cakes, and pastries to room service amenities, ice cream selections, pralines, as well as banquet and event desserts.

In addition, I lead the pastry team, organize daily workflows, and plan staff deployment, always guided by the highest quality standards and a deep attention to detail.

What makes your department special?

Creativity and craftsmanship are at the heart of everything we do. We are deeply involved in the design and continuous development of our products and value the hands-on, artisanal nature of our work.

Our daily operations are highly diverse, encompassing à la carte production, banquet events, guest workshops, and bespoke special requests. This variety allows us to continuously challenge ourselves creatively and professionally.

We also work closely and across departments with our outlets such as Wintergarten, Fritz & Felix, as well as with the events and marketing teams — particularly in the context of workshops, special events, and the development of innovative new products.

As a team, we place great importance on respect, open communication, and a shared goal: to make every moment truly unforgettable for our guests.

What does the ideal candidate for your department look like?

The ideal candidate is curious, eager to learn, and driven by a genuine desire for continuous development. Alongside an openness to new ideas, they bring the ambition to question existing products constructively and to improve them on an ongoing basis.

A keen eye for detail and the ability to identify potential in products and situations are just as important as a structured, organized, and responsible working style. In our department, craftsmanship, creativity, and a strong sense of quality go hand in hand.

Above all, the ideal candidate takes genuine pleasure in delighting our guests — creating memorable moments of enjoyment with passion, creativity, and artisanal precision, and adding a touch of sweetness to everyday life through our products.