Hotel La Palma - Capri’s first hotel, built in 1822, currently being transformed into an elegant and exclusive 50-room-and-suite hotel. Located mere steps from the famous Piazzetta, it will comprise a newly built pool deck, a spa and a high-fashion boutique. Starting from the 2026 season Hotel La Palma has partnered with Casa Tua to create a distinctive collection of dining experiences. At the heart of this collaboration are Casa Tua, the signature restaurant; Fuoco by Casa Tua, the rooftop restaurant and bar; and Mare by Casa Tua, the seaside restaurant and beach club.

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.

Missions: The Guest Relations Intern supports the team in delivering memorable and personalized experiences throughout the guest journey. This internship provides a unique opportunity to gain exposure to luxury hospitality standards while learning how to anticipate guest needs, build meaningful guest relationships, and contribute to creating exceptional experiences that reflect the hotel's service philosophy.

Working alongside experienced hospitality professionals, the Guest Relations Intern assists in ensuring that every interaction is handled with warmth, professionalism, and attention to detail, helping to create a welcoming and engaging environment for guests from around the world. 

Profile: The ideal candidate is enthusiastic, curious, and passionate about luxury hospitality and guest experience. The Guest Relations Intern demonstrates a genuine interest in understanding guest preferences and learning how personalized service contributes to overall guest satisfaction.

The role offers valuable exposure to guest engagement, service excellence, and cross-department collaboration, providing a strong foundation for a future career in hospitality. The successful candidate possesses strong interpersonal skills, emotional intelligence, and a positive attitude, together with a willingness to learn and develop within a dynamic and multicultural environment.

A natural sense of hospitality, attention to detail, adaptability, and the ability to build rapport with people from different cultures are key qualities for success in this position.

Advanced English is required to communicate confidently and effectively with our international guests, develop meaningful interactions, and gain valuable experience in delivering personalized service within a luxury hospitality environment.

Benefits: The Internship opportunity includes company-provided uniforms and laundry service, complimentary meals in the staff restaurant, staff accommodation, and opportunities for professional growth and career advancement.