The IT Team of our Corporate Office, Oetker Hotels, located in Paris 8 , is looking for its next talent to join the team and contribute to our upcoming projects !

Missions : 

Technical Support & Troubleshooting

• Provide first-level assistance for hardware, software, and connectivity issues

• Respond to help desk tickets and escalate when necessary

• Set up, configure, and maintain computers, printers, and other devices

• Perform routine equipment checks, basic repairs, and replacements

• Install, update, and troubleshoot software applications while ensuring licensing and security compliance

• Support users with software-related questions and issues

Network & System Assistance

• Troubleshoot wired and wireless network connectivity issues

• Perform basic network checks (cables, connections, device status)

• Assist with applying updates, patches, and security fixes

• Help maintain accurate hardware and software inventory

Security Awareness

• Follow IT security protocols to protect data and assets

• Report security incidents or vulnerabilities to the IT team

Profile : 

• Completion of 1 to 2 years of higher education.

• Demonstrated interest in information technology, with a strong motivation to learn and develop new skills.

• Foundational knowledge of computer hardware, operating systems, and common software applications.

• Strong analytical and problem‑solving abilities, with a proactive and solutions‑oriented mindset.

• Excellent communication skills and the ability to interact effectively with users and colleagues.

• Team‑oriented, with the ability to collaborate and contribute to a supportive work environment.

• Fluent level of English (oral and written)

Benefits : 

• 75% coverage of public transportation costs

• Team-building activities

• International and stimulating environment

• And more !